asia4d Privacy Policy

Traditional banking has long kept customer data behind closed doors—regulated but opaque. On asia4d, we take a different approach: we collect data transparently, explain exactly what we do with it, and give you control over your information. This page describes what we collect when you use asia4d and how we keep that data protected.

When you register on asia4d, deposit funds via QRIS or e-wallet, or withdraw your balance, we gather information about you. We do this to comply with local regulations, prevent fraud, and keep your account secure. We never sell your data. We never share it with marketing companies. What we do is process it carefully and keep it encrypted.

Read on to understand exactly what we collect, who handles it, what rights you have, and how to contact us if you have concerns.

What We Collect on asia4d

We collect information you give us directly. Your name, email, phone number, identity card number (KTP), and proof of address are required during registration. We ask for this because Indonesian law requires us to verify who you are—this is called Know-Your-Customer (KYC) compliance.

When you deposit money, we record which payment method you used (QRIS, e-wallet, mobile banking, local payment, online payment, bank transfer via e-wallet, mobile banking, local payment, or online payment), the amount, and the date. We keep this to process withdrawals and comply with financial regulations.

We also collect information automatically. When you log in, we note your device type (Android, iOS, or desktop), your approximate location (based on your IP address), and how long you stay on asia4d. We do this to spot unauthorized access, understand how players use our platform, and improve performance.

We Never Share Your Payment Details

Your bank account numbers and e-wallet credentials stay between you and the payment processor. asia4d does not store them. We only store transaction records (the date, amount, and payment method type).

How We Use Your Data on asia4d

We use your personal information for five main reasons:

  1. Account management. We use your email and phone to send account alerts, password-reset codes, and two-factor authentication (2FA) codes.
  2. Compliance. Indonesian law requires us to verify your identity and keep records of deposits and withdrawals. We do this to stay licensed and serve you legally.
  3. Fraud prevention. We analyze your login patterns, IP addresses, and payment methods to spot suspicious activity and protect your account.
  4. Platform improvement. We analyze how many players use Liga 1 markets versus live blackjack, or which payment methods are most popular in Jakarta versus Surabaya. This helps us decide what to build next.
  5. Legal obligations. If law enforcement or a court orders us to disclose information, we comply. We will notify you unless the law forbids us to.

Third Parties Who Handle Your Data

We don't process everything ourselves. Our payment processors (for e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers) see your deposit transactions. Our email service provider sends you reset codes and notifications. Our hosting provider in Singapore stores your encrypted account data. We require all third parties to sign data-protection agreements, but your data does leave asia4d's direct control.

We may also share anonymized data with analytics partners. This means we tell them "many active users logged in from Bandung today" but never "your email is X". Anonymized data cannot identify you.

Your Rights Under Our Privacy Policy

You have the right to ask us what data we hold about you. You can request a copy of your information, ask us to correct errors, or request deletion (with some exceptions—we must keep transaction records for seven years to comply with tax law). You can also object to how we use your data.

If you believe we've misused your information, you can file a complaint with Indonesia's data protection authority. We encourage you to contact us first—we'll try to resolve it directly.

Your privacy matters to us because your trust matters. We encrypt your data, limit who touches it, and never profit from selling it.

asia4d Privacy Team

Cookies and Similar Technologies on asia4d

We use cookies to keep you logged in and remember your preferences. Cookies are small files your browser stores on your device. When you return to asia4d, your browser sends them back, and you don't have to log in again.

We also use analytics cookies to understand how players move through the site—which buttons they click, how long they stay on Liga 1 markets versus Piala AFF coverage. This is not personally identifiable; it tells us trends, not your individual choices.

You can disable cookies in your browser settings, but doing so may break asia4d's login system. We recommend allowing them.

How We Protect Your Data on asia4d

All communication between your phone (or desktop) and asia4d's servers is encrypted using TLS, the same technology banks use. Your password is hashed—we never store it in plain text, so even if someone broke into our servers, they couldn't read it. We require two-factor authentication on every new-device login, which means even a stolen password doesn't grant access.

We perform security audits annually and respond to vulnerabilities quickly. Our servers are in secure data centres with physical access controls and automated backups.

How Long We Keep Your Data

We keep your account information as long as you have an asia4d account. If you request account deletion, we remove personal data like your email and phone number within 30 days—but we keep transaction records (deposits, withdrawals, dates) for seven years because Indonesian tax law requires it.

Updates to This Privacy Policy

We may update this policy occasionally. If we make material changes, we'll notify you by email or in-app notification. Your continued use of asia4d after an update means you accept the new terms. The date at the top of this policy shows when it was last changed.

Contact Us About Privacy

If you have questions about our privacy practices, want to request your data, or believe we've mishandled your information, reach out to us through the in-app support chat. Our team responds during business hours and can escalate concerns to our Data Protection Officer if needed.

You can also check our FAQ for quick answers about account security and data handling. We're here to make sure you understand how asia4d protects your privacy.

↑